Question 1

How does PGZoo help me find a PG in my city?

Accepted Answer

Search Boys PGs, Girls PGs, and co-ed hostels by city, locality, budget, sharing type, AC, and food. Look for the Verified PG badge on listings PGZoo has checked. Unverified PG listings are also shown so you can compare — confirm details with the owner before you move in.

Question 2

Do I have to pay any brokerage or agent commission?

Accepted Answer

No. Searching and contacting owners on PGZoo is free for tenants. You talk to the owner or manager directly — no brokerage.

Question 3

Are daily meals (Breakfast, Lunch & Dinner) included in the PG rent?

Accepted Answer

Most PGs on PGZoo offer 3 home-style meals with morning & evening tea included in the monthly rent. You can easily filter listings by 'Food Included' to see vegetarian/non-vegetarian mess options, meal timings, and pure RO drinking water facilities before booking.

Question 4

How does the electricity (Bijli) bill calculation work in PGs?

Accepted Answer

Standard lighting and fan electricity is usually included in the base rent. For AC rooms, PGs typically have individual room sub-meters. PGZoo calculates the exact per-unit electricity charges automatically based on meter readings and adds them clearly to your monthly rent invoice so there is no confusion.

Question 5

How much security deposit is required and how is it refunded?

Accepted Answer

Usually, PG owners take 1 to 2 months rent as a refundable security deposit at the time of check-in. When you decide to vacate after completing your notice period, the PG owner inspects the room and returns your deposit via UPI or bank transfer.

Question 6

Can I book a free PG room visit before paying any advance?

Accepted Answer

Yes, absolutely! On any PG page, click 'Contact Owner' or 'Get Directions' to open Google Maps navigation or send a WhatsApp message to the PG manager. You can visit the property, check room ventilation, meet existing roommates, test Wi-Fi speed, and taste the food before paying anything.

Question 7

Are Girls PGs and Hostels listed on PGZoo safe for women?

Accepted Answer

Yes, safety is top priority. Girls PGs on PGZoo feature 24/7 CCTV cameras, biometric or gate-register security, full-time female wardens, strict night entry timings, emergency contact protocols, and background-verified housekeeping staff.

Question 8

Can I download monthly rent receipts to claim HRA tax exemption?

Accepted Answer

Yes! Whenever you pay your rent through the PGZoo Tenant Portal, an official digital rent receipt is instantly generated with the PG property name, owner PAN/GST details, and payment timestamp. You can download the PDF anytime to submit for HRA tax exemption at your office.

Question 9

Can I stay in a PG for short-term (1 to 3 months)?

Accepted Answer

Yes! Many PGs on PGZoo offer flexible stay durations with no long lock-in period. This is perfect for students coming for coaching classes/competitive exams, college interns, project trainees, and job switchers looking for temporary accommodation.

Question 10

What is the standard notice period before leaving the PG?

Accepted Answer

The standard notice period in most PGs is 15 to 30 days. You can submit your move-out notice directly through the PGZoo Tenant Portal so that both you and the PG owner have a clear digital record with date proof for deposit settlement.

Question 11

Is listing my PG free on PGZoo, and do I have to pay commission on bookings?

Accepted Answer

Listing on the website has no broker commission. Tenants contact you directly. Owner software uses a free trial, then a paid plan.

Question 12

How does PGZoo help owners collect rent on time without chasing tenants?

Accepted Answer

PGZoo automatically generates clean digital rent invoices with one-click payment details and sends friendly payment reminders directly to your tenants on WhatsApp on the 1st of every month. Once paid, the system marks the rent as paid and sends a digital receipt instantly.

Question 13

How can PG owners calculate and bill room-wise electricity sub-meter units automatically?

Accepted Answer

Simply enter the starting and ending meter readings for each room. The system automatically calculates the total electricity bill using your custom per-unit rate (e.g. ₹8, ₹10, or ₹12/unit) and adds it directly into the tenant's monthly rent invoice.

Question 14

How does the Digital Notice Board & Group Announcements feature work?

Accepted Answer

You can broadcast important announcements (e.g. mess meal timings, festival holiday alerts, gate closing rules, water supply or electricity maintenance schedules) to all staying tenants in 1 click via WhatsApp and their online tenant portal.

Question 15

How does notice period and checkout settlement work in PGZoo?

Accepted Answer

Tenants can submit their planned move-out date directly. PGZoo calculates remaining rent dues, electricity charges, and deposit deductions so owners can settle accounts cleanly without disputes.

Question 16

Can I manage multiple PG buildings or Boys & Girls branches from one owner account?

Accepted Answer

Yes! You can add and manage unlimited PG properties, buildings, and floors under a single owner login. Switch between branches with one tap and view combined monthly income, vacant beds, and expense reports on your dashboard.

Question 17

Can PG owners create separate staff logins for managers or wardens?

Accepted Answer

Yes! You can give separate logins with custom role permissions to your wardens, managers, and accountants. Staff can record tenant check-ins, resolve maintenance complaints, and note down daily kitchen expenses without seeing your private bank balance or total revenue.

Question 18

How does the built-in Daily Khata help track PG expenses and cook/maid salaries?

Accepted Answer

PGZoo includes an easy-to-use digital Khata book where you or your manager can record daily kitchen groceries (milk, vegetables, gas), maintenance repair bills, and staff salaries. You get an instant monthly profit-and-loss calculation.

Question 19

How does PGZoo help owners track vacant beds and advance notice periods?

Accepted Answer

The visual Room & Bed Matrix gives you a colour-coded live view of occupied, vacant, and upcoming vacating beds. When a tenant gives their 15 or 30 days notice, the bed is highlighted so you can accept advance bookings before it sits empty.

Question 20

How does the maintenance complaint system work for PG owners?

Accepted Answer

Tenants can submit complaints (e.g. leaking tap, AC cooling issue, Wi-Fi not working) directly through their online portal. You or your warden receive an instant notification, can assign a technician, and mark the issue resolved with timestamp proof.

Question 21

Does PGZoo generate official HRA and GST rent receipts for tenants automatically?

Accepted Answer

Yes! Every time rent is marked paid, the system automatically creates a PDF rent receipt with your PG name, property address, owner name, and PAN/GST number so tenants can easily claim HRA tax benefits without calling you for manual paperwork.

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